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Thank you for shopping with us. To ensure a smooth return process, please review our policy below: Product Condition Items must be returned in their original packaging, sealed, and unopened. Opened or Used Products If the product has been used, the original box opened, or the original seal removed, we will decline the refund and return the product back to you, unless a manufacturing defect is present. Manufacturing Defects If a product is non-functional due to a manufacturing defect, it must be returned with the original box, information booklet, and all included accessories. Transaction Fees For returns on orders paid via Bank Cards (Credit/Debit), the payment gateway transaction fee will be deducted from the total refund amount. For orders paid via Cash, no additional transaction fees will be applied to your return.

Elevate Your Gifting Experience At Lazado, we believe that the beauty of a gift lies in its presentation. We offer an exclusive luxury gift-wrapping service, designed to reflect elegance and sophistication. Every item is meticulously wrapped with premium materials to ensure your gift leaves a lasting impression.